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Experience
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Professional experience.

Product leadership across digital health, insurance, and healthcare platforms.

Northeastern University

Teaching Assistant for CS5001 · Vancouver, BC · Jan 2024 - Apr 2024

  • Delivered technical guidance on algorithm design, complexity analysis, and debugging in Python-based computational assignments.

CinoCore

Spun off from LinkDoc

Product Manager · Shanghai, China · Oct 2021 - Oct 2022

  • Led end-to-end development from concept to launch of a pulmonary rehab DTx product for early-stage lung cancer patients after resection, addressing gaps in digital recovery support.
  • Facilitated cross-functional collaboration across engineering, clinicians, and operations to translate clinical workflows and user needs into product requirements.
  • Leveraged user behavior analytics and clinical feedback loops to guide product iterations and optimize patient engagement.
  • Contributed to securing the first NMPA approval for an oncology DTx in China, enabling partnerships with leading hospitals and supporting 5,000+ patients annually.

TH-002 6.0 Major Release · Product Owner

Mar 2022 - Jun 2022

Goal Drive a strategic shift from “reactive management” to a “compliance-driven model,” improving patient engagement and product satisfaction while strengthening automated intervention.
Responsibilities Built and validated six core hypotheses around patient learning curves, feedback perception, and family compliance; redesigned patient-side task and incentive logic, strengthened real-time feedback, and optimized clinician-side automated intervention paths.
Outcomes
  • Significant increase in post-discharge compliance; manual follow-up satisfaction reached 80%+.
  • Product capability shifted toward automation; frequency of manual intervention by clinicians and ops dropped, with first manual intervention delayed by an average of 3 days.

ZhongAn

Online P&C insurance company

Senior Product Specialist · Shanghai, China · Nov 2020 - Aug 2021

  • Led data-driven development of the ZhongAn Insurance App by analyzing user behavior and market data to guide product optimization.
  • Led the accident insurance product line, launching 8 products in 6 months.
  • Increased overall premiums by 86% and policies per user by 44% through targeted product strategy and execution.

Tencent Trusted Doctors

Acquired by Future Doctor

Product Specialist · Shanghai, China · Jun 2019 - Nov 2020

  • Led product planning for healthcare services on WeChat Mini Program and web platforms, leveraging behavior analytics and structured funnel analysis to scale the user base to 1M+.
  • Designed event-tracking schemas and standardized metric definitions for engagement and appointment workflows; wrote SQL to validate data integrity and booking funnel performance.
  • Collaborated with engineering to build in-house CRM and marketing systems, reducing integration effort by two-thirds and supporting 30+ partner onboardings in 6 months.

Liulishuo

Product Operations Specialist · Shanghai, China · Apr 2017 - Jun 2019

  • Optimized the user conversion rate for the company's IELTS Liulishuo product through proactive data analysis, strategic event planning, and effective online community operations.